Where can I get support for publisher content?

Some instructors use assignments and materials developed by a textbook publisher. Publishers offer their own technical support for these products. If your instructor is unable to assist you, we have provided contact information for several textbook publishers below.

If you are unsure about whether or not to purchase an access code for a publisher website, please reach out to your instructor directly. Access codes can not always be returned or refunded.

McGraw Hill

McGraw-Hill Technical Support Site

Phone: 800-331-5094

  • Sunday: 12:00 pm – 12:00 am
  • Monday – Thursday: 24 hrs
  • Friday: 12:00 am – 9:00 pm
  • Saturday: 10:00 am – 8:00 pm


Cengage Technical Support Site

Phone: 800-354-9706
Available 24/7

Pearson (MyLab, Aplia, Mastering, MindTap)

Pearson Technical Support Site

Phone: 1-844-292-7015
Available 24/7

Wiley Plus

WileyPLUS Technical Support Site

Phone: (877) 762-2974
Available 24/7

MacMillan Education

MacMillan Technical Support Page

Phone: 1-800-936-6899

  • Monday–Thursday 8 AM–3 AM ET
  • Friday 8 AM–12 AM ET
  • Saturday 12 PM–8 PM ET
  • Sunday 12 PM–3 AM ET


WebAssign Technical Support Page (Now owned by Cengage)

Phone: 800-354-9706
Available 24/7